domain transfer

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17 Feb, 2017 07:39 AM

Hi there I would like to transfer my domain to another provider (GoDaddy) can you please help me?

  1. Support Staff 1 Posted by Alan Alston on 20 Feb, 2017 09:08 AM

    Alan Alston's Avatar


    Please put in a legacy domain request and we'll accept it. Please note we
    do not support EPP requests.

  2. 2 Posted by Alessandro Beri... on 20 Feb, 2017 09:30 AM

    Alessandro Berizzi's Avatar

    Hi Alan, thanks for the answer I am going to move the domain to GoDaddy
    and I was on the phone with them right now and they say that they need that
    EPP code, how can I get it?

    Thank you very much.


  3. Support Staff 3 Posted by Alan Alston on 23 Feb, 2017 09:47 AM

    Alan Alston's Avatar

    Hi Alessandro

    The domain is registered on the legacy (non-EPP) system. You will need to
    put in a legacy domain transfer request and not a EPP request. Afaik
    Godaddy doesn't cater for legacy so you'll need to transfer somewhere else
    and then to them.

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