DOMAIN TRANSFER

mareli esterhuizen's Avatar

mareli esterhuizen

07 Mar, 2017 02:20 PM

Hi,

I'm trying to transfer the domain and not sure how to go about this. I've copied in the email that my new web developer has sent, but no response. I am not sure how to go about this.

Please advise.

Regards,
Mareli

Hi Mar

Please ask the Withtank guys to release the domain

Hetzner: Trusted in Hosting

Final opportunity to transfer marelie.co.za

Your transfer request for marelie.co.za will be cancelled within 7 days. We strongly suggest that you submit the transfer request now to ensure a successful transfer to Hetzner.

To complete your domain transfer, you need to return to konsoleH and submit the transfer request. Step 2.4 of this guide will give you detailed instructions. There are only 7 days remaining for you to complete this step. If you don't take further action, any web content that has been uploaded or email accounts that have been set up will be deleted with no backup available.

After the 5 day voting period, vist our Domain Transfer Manager in konsoleH to view whether your transfer has been successful.

The next step is to submit the transfer request. The preparatory steps listed below will ensure a successful transfer. If you're still uncertain our, Help Centre will guide you to take the next steps once you've logged in to konsoleH.

.co.za & .org.za

Check the registrant email address and ensure that it's monitored as the transfer request will be sent here. If outdated or wrong, your current registrar can update it for you and a 5 day waiting period applies.
Release the domain from your current registrar.
Minimise downtime during the move to Hetzner and upload web content and create & set up your email. This is optional and you may go ahead and submit the voting ticket before this was done.
.com, .net, .info, .biz, .tv, .org, .mobi, .co, .cc, .de, .eu, .capetown, .joburg, & .durban

Check the admin email address and ensure that it's monitored as the transfer request will be sent here. If outdated or wrong, your current registrar can update it for you.
Release the domain from your current registrar.
Unlock the domain and get an Auth/EPP code. Your current registrar will help with this.
Minimise downtime during the move to Hetzner and upload web content and create & set up your email. This is optional and you may go ahead and submit the voting ticket.
For .co.uk please visit our Help Centre.

Should you require further assistance, our consultants can be reached on 0861 0861 08 or send an email to [email blocked]

Your Hetzner Team

National Contact Centre 0861-0861-08 Fax 0861-0861-09
Help Centre hetzner.co.za/help-centre/
Web www.hetzner.co.za International +27 21 970 2000
Email Disclaimer: www.hetzner.co.za/email-disclaimer

P.O. Box 3450
Durbanville
7551
South Africa

-- Kind regards,

Nathan Banda
(mob): +27 78 372 2074 (web) : www.succinctdesign.co.za/ (f) : facebook.com/SuccinctDesign

  1. Support Staff 1 Posted by Alan Alston on 08 Mar, 2017 07:43 AM

    Alan Alston's Avatar

    Hi Mareli

    We'll await a transfer request from Hetzner as it is a legacy domain.
    Please ask them to put in a legacy request.

  2. 2 Posted by mareli esterhui... on 08 Mar, 2017 03:01 PM

    mareli esterhuizen's Avatar

    Thanks Alan, will do!

  3. Alan Alston closed this discussion on 09 Mar, 2017 09:12 AM.

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