Website down

Claudia Morgado's Avatar

Claudia Morgado

19 Jun, 2017 02:55 PM

Good day

Our website domain is down. We forgot to renew the subscription (!!), but did eventually pay it 5 days ago, and received acknowledgement of the payment and the invoice. In my account profile it says the subscription has been paid and we are back up and running, but the website is not available (not even showing the 'testing' placeholder), andour emails using that domain have just started bouncing back. What could the problem be? Please advise.

Many thanks

  1. Support Staff 1 Posted by Alan Alston on 21 Jun, 2017 09:09 AM

    Alan Alston's Avatar

    Hi Claudia

    This has been resolved.

  2. 2 Posted by Claudia Morgado on 21 Jun, 2017 09:13 AM

    Claudia Morgado's Avatar

    Thank you.It did seem as if it was resolved during the day following the
    inquiry.

    Kind regards

  3. Alan Alston closed this discussion on 21 Jun, 2017 09:14 AM.

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