Credit card expired. Unable to update on site

Fred Bakker's Avatar

Fred Bakker

20 Dec, 2018 08:09 AM

Hi there,

I have tried since the end on Nov 2018 to update my credit card details. I keep getting the following error:

500 error, an internal server error occured.
We know, we know, something went wrong. We've been notified about it and we will look into it.

I have sent numerous emails and support messages (at least 6) and have not had a response from WithTank.

Please let me know what to do as I need to make changes to my website.

Regards, Fred.

  1. 1 Posted by Quintin Hill on 27 Dec, 2018 11:13 PM

    Quintin  Hill's Avatar

    I'm having the same issue.

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