Credit card expired. Unable to update since Nov 2018

Fred Bakker's Avatar

Fred Bakker

02 Jan, 2019 06:08 AM

Hi there,

Can anyone help. I use a credit card for my monthly payments. It has expired. When I try to update my ‘Payment details’ info it takes me to a page with the following message:
500 error, an internal server error occured. We know, we know, something went wrong. We've been notified about it and we will look into it.

Please note I have had this problem since end of Nov 2018 and have sent the message below to [email blocked] a few times (at least 6) with no response received to date. It does not even appear as if my mails are being read (used Read Receipt).



  1. Alan Alston closed this discussion on 27 Jan, 2019 12:00 PM.

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