AWS issue

Gavin Dace's Avatar

Gavin Dace

28 Jan, 2019 02:38 PM

Hi,

We trying to change the A records as per email yesterday... are you able to change our domain from gbc.za.com to gbc.constructon? As per below?

Hi Gavin,

The domain on WithTank is the gbc.za.com domain, therefor even though the gbc.construction is pointed to the correct IP it does not accept the traffic as it doesn’t recognise the gbc.construction domain. The domain registration on WithTank will have to change for it to work or the registrar will have to get back to me regarding the issue.

Regards,

{{user:[email blocked]}}

  1. Support Staff 1 Posted by Alan Alston on 31 Jan, 2019 10:00 AM

    Alan Alston's Avatar

    Hi Gavin

    Please ensure gbv.constructions points to us as well; as per this article:
    http://support.withtank.com/kb/getting-to-know-tank/how-do-custom-d...

    Once it does you will be able to access your site on this domain.

  2. Alan Alston closed this discussion on 31 Jan, 2019 10:00 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac