Server & Website display

Francois Pistorius's Avatar

Francois Pistorius

28 Oct, 2019 07:32 AM

Good Morning ,

I have recently had server issues on my Tank sites and display issues.

Please let me know if Tank is going through updates or changes and when it will be resolved.

Regards ,

Francois

  1. Support Staff 1 Posted by Alan Alston on 28 Oct, 2019 10:32 AM

    Alan Alston's Avatar

    Hi Francois

    There was a DDOS attack last week however this was resolved.

  2. 2 Posted by Francois Pistor... on 28 Oct, 2019 10:33 AM

    Francois Pistorius's Avatar

    Thank you very much for the update !

  3. Alan Alston closed this discussion on 28 Oct, 2019 10:36 AM.

  4. Francois Pistorius re-opened this discussion on 04 Nov, 2019 09:59 AM

  5. 3 Posted by Francois Pistor... on 04 Nov, 2019 09:59 AM

    Francois Pistorius's Avatar

    Hi Alan,

    I updated my payment details but I see the payment has not been processed yet. Just checking in if you have received my updated Visa card payment details to process the payment.

    Regards,

    Francois

  6. Support Staff 4 Posted by Alan Alston on 04 Nov, 2019 11:26 AM

    Alan Alston's Avatar

    Hi Francois

    Should payment fail it will be attempted again against the new details you
    supplied.

  7. 5 Posted by Francois Pistor... on 05 Nov, 2019 08:33 AM

    Francois Pistorius's Avatar

    Hi Alan,

    Just checking again regarding payment as it is the 5th of the month and U updated details on the 31 st of October so just checking in if it will go off now or what date should I expect the pasyment to be processed ?

    Regards,

    Francois

  8. 6 Posted by Francois Pistor... on 07 Nov, 2019 10:54 AM

    Francois Pistorius's Avatar

    Hi Alan,

    Do you want to process my payment end of November through my usual account.
    Will that will work best from your side ?

    Regards,

    Francois

  9. Alan Alston closed this discussion on 21 Nov, 2019 09:49 AM.

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