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Callie Maritz's Avatar

Callie Maritz

11 Nov, 2014 10:01 AM

How can I wipe all on my site and start afresh?

  1. Support Staff 1 Posted by Alan Alston on 12 Nov, 2014 09:20 AM

    Alan Alston's Avatar
  2. 2 Posted by Callie Maritz on 09 Dec, 2014 05:46 AM

    Callie Maritz's Avatar

    Hi Alan

    Quick question. I have started to upload videos of my work, but when I
    click play it seems rather slow to open. Will this improve when I upgrade
    and go live?

    For a fee, do you have minions that I can come and see and sit with so I
    can learn faster what to do?

    Cheers
    Callie

  3. Support Staff 3 Posted by Alan Alston on 09 Dec, 2014 02:53 PM

    Alan Alston's Avatar

    Hi Callie

    We don't support video uploading or playback, sorry. You can do this via
    Youtube and embed the clips instead as per this article:
    http://support.withtank.com/kb/adding-stuff-to-your-site/how-to-add-video-to-your-site

    Unfortunately we don't have anyone available for one-on-one sessions.

  4. 4 Posted by Callie Maritz on 19 Dec, 2014 09:11 AM

    Callie Maritz's Avatar

    Hi again

    I have paid the annual fee through Payfast. I want to register a domain
    name. It is asking for a stop order, but gives no amount. What is the cost
    of this? And is it a once off.

    Callie

  5. Support Staff 5 Posted by Alan Alston on 19 Dec, 2014 10:45 AM

    Alan Alston's Avatar

    Hi Callie

    Have you completed the upgrade process?

    We've received no details re an upgrade - this might be either due to a
    delay at Payfast or due to you not completing the process. If it is the
    latter please do so from here:
     http://withtank.com/admin/sites/cakebreadfoodstyling.withtank.com/upgrade/

  6. 6 Posted by Callie Maritz on 20 Mar, 2015 05:45 AM

    Callie Maritz's Avatar

    How's is your day going, I'll like to discuss something with you. i should
    have called, my phone fell in the tub this morning are you online ? let me
    know

    Callie Maritz

    Sent from my iPad

  7. Alan Alston closed this discussion on 20 Mar, 2015 10:43 AM.

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