Domain transfer to WIX

Danielle Porter's Avatar

Danielle Porter

29 Sep, 2017 09:21 AM

Hi,
I am following up on my request last week regarding transferring the domain daniellecamera.co.za to WIX. Please advise as there are no instructions for this on your site.

Thanks in advance.

  1. Support Staff 1 Posted by Alan Alston on 02 Oct, 2017 12:03 PM

    Alan Alston's Avatar

    Hi Danielle

    You need to transfer your domain to a local ISP (like Afrihost) and ask
    them to point to WIX. We can't point domains registered on our service to a
    3rd party.

  2. 2 Posted by Carmen on 02 Oct, 2017 01:25 PM

    Carmen's Avatar

    From: Alan Alston [mailto:[email blocked]]
    Sent: 02 October 2017 02:04 PM
    To: [email blocked]
    Subject: Re: Domain transfer to WIX [Questions #27496]

    // Please reply above this line

    Hi Alex,

    Thank you for your mail.

    We will transfer the domain. Should we proceed by cancelling the domain and hosting with WithTank in order that the domain transfer process be initiated?

    If so, please send a link / email address to send the request to, and let us know of any other requirements.

    Thanks in advance

  3. Support Staff 3 Posted by Alan Alston on 03 Oct, 2017 08:07 AM

    Alan Alston's Avatar

    Please see:
    http://support.withtank.com/kb/how-upgrading-works/how-cancellations-work -
    and please ask Afrihost to put in a domain transfer request which we will
    accept.

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