How to update credit card details?

Fred Bakker's Avatar

Fred Bakker

23 Jan, 2019 08:56 AM

I use a credit card for my monthly payments. It expired end of Nov 2018. I have tried numerous times since then to update my ‘Payment details’. The site then takes me to a page with the following message:
500 error, an internal server error occurred. We know, we know, something went wrong. We've been notified about it and we will look into it.

This is probably the 6th or 8th time I've sent a support request - with no response from WithTank to date. Does the organisation still exist? If not could you please recommend an alternative provider. I urgently need access my website to make changes. Can anyone help?

Thanks.

Fred

  1. Alan Alston closed this discussion on 27 Jan, 2019 12:00 PM.

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